Terk XM6 XM Radio Home and Commercial Weatherproof Antenna
- Universal mounting allows you to install on a roof, wall mast or balcony
- For use with single-input receivers
Product Description
The TERK XM-6 outdoor antenna is a high performance antenna designed specifically for XM home receivers and XM Plug & Play systems. This antenna can replace the home antenna that comes with many XM Radio home kits and receivers. The TERK XM6 is weather resistant and is designed to maintain better reception for maximum signal strength. The XM6 comes with a universal mounting bracket that can be installed to a wall, roof, or mast (including a satellite dish mast). The… More >>
Source Terk XM6 XM Radio Home and Commercial Weatherproof Antenna
Categories: Home Audio & Theater
I recently tried to connect my XM6 antenna and found it isn’t working.
I’ve contacted Terk by email and will up-date my review once I seem what they will do.
So for now it gets only 1-Star.
2009.11.24 : Update
I emailed customer support and all they said was to call the 800 number.
Called Tech Support and they immediately told me the unit was defective
and bounced me over to customer support. We went back and forth for about 15-20 minutes
most of the time I was on hold. I had the unit for a little over 1 year but it wasn’t un-packaged
until about 2 weeks ago. Since the 1 year period was over they would not honor their warranty
and the person suggested I just buy a new unit. This is not good customer support.
I will avoid this product/company in the future.
Rating: 1 / 5
I received this antenna as a gift. I attempted to install it and found that my receiver does not detect the antenna. Per the manual instruction, I checked all connections (using an ohmmeter) and found that the problem is a defective antenna. The manual refers the buyer/victim to XM tech support for assistance. An hour on the phone with two levels of XM tech support resulted in a referral to Terk tech support (along with the Terk support double-secret phone number). I finally reached Terk support after waiting on hold for more than an hour on two separate occasions. I was told the unit would have to be sent back for repair and was immediately switched to another department to make arrangements. After nearly an hour on hold, I gave up and left my number for a call back. I have to assume that Terk knows what this product is worth. Any reputable manufacturer with a good product would have simply replaced it. Obviously, Terk knows it can’t afford such a policy with this inferior product.
Rating: 1 / 5
The unit arrived and I hooked it up to the roof and went to add the F to SMB adaptor to the Delph Skyfi unit and guess what, it does not fit. They sent me the wrong adaptor for my unit. I check on Amazona and could find no place to contact them or the vendor. Really frustrated.
Rating: 1 / 5
The product is fine for a Polk or other direct receiver, but if you are using the newer “XM Ready” equipment, this antenna will not work.
Rating: 4 / 5
I wish I had known that this antenna doesn’t come with the coax cable or SMB to F adapter which are both necessary to connect to the home base. Antenna isn’t any good without either of these two parts. Now I have to go find these, extra cost and extra time without use of antenna.
Rating: 1 / 5